Privacy Policy

1. Overview

Chris Breault LLC (“we”, “us”, or “our”), operating https://makrestana.shop from 5337 North Nagle Avenue, Chicago, IL 60630, United States, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use and protect it, and your legal rights.

2. Information We Collect

When you browse our store, create an account, place an order, or contact customer support, we may collect:

• Identity & Contact Information: Full name, billing address, shipping address, email address, and telephone number.
• Order & Transaction Information: Products purchased, order totals, invoice records, and payment status.
• Payment Data: Payment details are processed securely via our PCI-DSS compliant payment processors. We never store your full credit/debit card number or CVV code on our servers.
• Technical & Usage Data: IP address, browser type, device identifiers, pages visited, and cookie preferences used to keep items in your shopping cart and prevent fraud.

3. How We Use Your Information

• To process, fulfill, and ship your orders via FedEx and UPS.
• To send transactional emails including order confirmations, PDF invoices, and real-time shipping tracking updates.
• To provide 24/7 customer support, process returns/replacements, and resolve inquiries.
• To maintain website security, verify billing details, and prevent fraudulent transactions.
• To send promotional updates or gardening tips only if you have explicitly opted in to our newsletter (you may unsubscribe at any time with one click).

4. Cookies & Tracking Technologies

Our website uses essential WooCommerce cookies to maintain your active shopping cart session, remember your preferences, and analyze aggregate site performance. You can manage or disable cookies through your browser settings or our site’s cookie consent banner.

5. Sharing Your Information

We never sell, rent, or trade your personal information to third parties. We share necessary data only with trusted service providers strictly required to fulfill your order–specifically shipping carriers (FedEx, UPS), payment processors, and tax/compliance systems.

6. Data Security & Retention

Our website uses 256-bit SSL/TLS encryption across all pages and checkout flows. We retain order records only as long as necessary to fulfill our contractual, warranty, tax, and accounting obligations.

7. Your Privacy Rights (U.S. State Privacy & GDPR)

You have the right to request access to the personal data we hold about you, request corrections of inaccurate details, opt out of marketing communications, or request deletion of your personal data (subject to mandatory tax/order record retention laws). To exercise any right, email us at contact@makrestana.shop.